Excellent experience with the team here and in Bury St Edmunds - efficient and professional yet friendly staff - especially great experience with the property management team and Sara. Would definitely recommend!

Fantastic experience, very professional. Delivered excellent customer service, responding promptly to any questions I had and done everything they said they would do. Due to how Steve and Linda conducted themselves made the relocation from west Norfolk to Cambridgeshire that whole much easier and stress free.

Initially fantastic, couldn't do enough. As time went by, I didn't feel like a valued customer and left. Not unlike most agents really. Disappointed as my expectations had been raised. I dealt with both the Newmarket and Bury St Edmunds office.

Listed a property at Noel Murless Drive as available immediately (in at least 3 sites) and when I call, the property is not avaiable untill for next 3 weeks. The websites provide the option to enter available date to make it clear for those looking for a property. Don't waste others' time with false information.

I was told rather bluntly yesterday that I would never be able to rent anywhere with an IVA which left me feeling upset. Today I spoke to a different company who were very helpful and optimistic. I will personally never be contacting this company again! What a load of rubbish! More

It appears my review got deleted about Sara the rude and condescending staff member, I would love to know why you have decided to delete the review? Why invite people to review your business if you just delete all the ones you don't like? Judging by other reviews on this page I'm not the only one who finds Martin co staff members condescending.

Steve Taylor, the Branch Manager in Newmarket takes advantage of immigrants. Our friends came from Czech to work with horses in Newmarket. They packed up all of their possessions in their car and have been living with us while they transition. STEVE TAYLOR stole 280 pounds for a reference check, cannot show the copy or any proof of this reference check, then told our friends that they did not pass the check, AFTER PROMISING that they could move in an apartment in a couple days. They came home defeated, as we all would be. My husband and I promised to help them and tell them everything will be OK. We all went back to his office across from The Shoes Pub to demand a refund. He was stern, unapologetic, arrogant and condescending. He began talking down to our friends and making them feel inferior to him! He was blaming our Czech friends for his criminal behaviour! He demanded that my friends tell him where they are moving to, when they are moving, and tried to convince them to rent his property. I told my friends, "DO NOT ANSWER HIM. HE HAS NO RIGHT TO KNOW THIS INFORMATION, HE IS BEING COMPLETELY RUDE AND UNPROFESSIONAL. THIS MAN IS TAKING ADVANTAGE OF IMMIGRANTS WHEN THEY ARE THE BACKBONE OF THIS COMMUNITY. HE IS STEALING MONEY AND I WILL REPORT HIM TO THE POLICE." WHATEVER YOU DO, DO NOT DO BUSINESS WITH MARTIN & CO. OR WITH STEVE TAYLOR. HE ONLY CARES ABOUT HIMSELF AND WILL LEAVE YOU HIGH AND DRY FOR 280 POUNDS.

It appears my review got deleted about Sara the rude and condescending staff member, I would love to know why you have decided to delete the review? Why invite people to review your business if you just delete all the ones you don't like? Judging by other reviews on this page I'm not the only one who finds Martin co staff members condescending.