They need a slot on Rogue Traders. Rented. The house had numerous issues that were never fixed. Hole in the floor covered up by carpet. Kitchen regularly flooding because of bad plumbing which when we approached the agents about they said “we can’t justify getting a plumber out for that when you can buy a stopper for a few pounds at B&Q” no problem love we’ll just keep our washing machine in storage shall we? We didn’t, the kitchen kept flooding we kept forking out for drain unblocker and the floor underneath is now falling apart from all the water damage Kitchen tap snapped Wall paper sellotaped to the wall Door frame also sellotaped Snapped spindles on the stairs fixed with masking tape and then painted over. Also our 3 year uses the spindles to help him down the stairs, one day one of them literally fell out and he nearly fell through the stairs. £££ more money to fix that issue. Toilet seat cracked and eventually broke, we bought a replacement. Couldn’t replace the damn thing because cowboys boxed in and tiled over the back of the toilet. They got our paper work so wrong that we were have e-mails and calls saying that we were over due on our rent and when we tried to resolve this we were bounced all over from company to company told it was resolved then the same issue the next month and the same issue of no one wanting to take responsibility or our phones calls or respond to our e-mails. 4 times this happed until we moved out and got told that we owed rent after spending 6 months telling every person we spoke to that we did not even SEE the keys for that house until 7 days after you are claiming we owe you rent for. When we moved out then, we went to the property to drop the keys off and then were told “okay thanks we don’t need you now” huh? But we’ll send you your check out inventory by Friday” OF COURSE that was a load of bull and we never received a single communication about the house disputed numerous calls by myself and my partner. Eventually I got to the end of my rope after trying to get hold of Sarah. I called Martin and co asked to speak to Sarah, got told the usual “she’s on the phone can I get her to call you back” I said “no thanks I’ll hold” I got put on hold for 10 mins and got hung on. I called straight back and got hung up on straight away this was repeated about 4 times before I rang a last time asked to speak to Sarah and she had now “gone home” I the end £100 of our band had been taken for not mowing the front lawn which is the size of a toddlers paddling pool not old Trafford and “marks on walls”. I find it laughable that they wanted all that when they literally did absolutely nothing to fix anything in the house before we moved in and I know for a fact nothing was fixed for the tenants that are in there now. Since moving we have been in contact with the previous tenants who were only there for 6 months and moved out for pretty much the same reasons. The staff are rude, obnoxious and highly unprofessional and the landlord is just as bad