They Deserve ZERO RATING I have been extremely disappointed with the property management service provided by John Shepherd. My property was initially managed by Royston & Lund before the company was sold to John Shepherd, and the quality of service has drastically declined since the changeover. There is no direct email contact for the Nottingham office, making communication frustratingly difficult, and my calls have gone unanswered. It's unacceptable to receive such poor service, especially when dealing with something as important as property management. I would never recommend them to anyone. Avoid at all costs!