Absolutely shocking. I was living in a flat building that was being constantly broken into by homeless people. I had human faeces in my corridor. People smoking and taking drugs in my corridor. I was approached several times by individuals multiple times and as a female living alone who worked nights this became quite distressing. The fire exit was an health hazard as people had been living in it. Asked for an early tenancy realise waited months to hear back to then be denied by the landlord and no help offered. The only time they were good at communicating was when they wanted the rent I refused to pay after I had no other option but to leave. Martin and co Nottingham are absolutely shocking from start to finish. Absolutely ridiculous moving out charges such as fingerprints on chrome light switches that need cleaning and a £33 to change a light bulb that had gone, and for replacement locks to be done as ‘I had not returned the keys’ they then proceeded to include a picture of the keys in the check out form, these are just a few examples, they have tried to charge almost £2000 in checking out expenses. I wanted to move out of my flat due to it becoming an unsafe place to live I.e. constant break ins to the building, human poo in the corridors and people smoking drugs in the hallways. Martin and co plus the landlord were no help at all waited months for responses. I made the decision to move out due to the conditions I was living in and from then on forward the company was a downright disgrace. Do not move in to a Martin and co property. They are horrendous to work with.