Without prejudice, you can already tell from other reviews people's views of this agent are indeed split. I would highly recommend those of you seeking to rent accomodation NOT TO LET from this specific branch. They are rouge agents who only act in the best interests of their pockets. They delayed my move in by a whole month leavinge me homless and refused to offer any alternative accommodation or compensation for my troubles. Throughout my tenancy they took months to carry out any repairs and tried to blame the tenant for repairs, although the issue with the plumbing was later found out to be an ongoing issue that had affected the previous tenants. Even so they refused to offer any sort of apology. Tracy Egginton is extremely rude and aggressive. She seems to think she knows everything and therefore it is her way or the highway. It is evident that her autocratic dictatorship intimidates her colleagues and subordinates. It is of no surprise that there is a High turnover of staff. If you do not want additional stress and you do not want to become depressed then I highly recommend that you avoid this branch, students especially. Let at your own risk. This is soley my opinion of this branch.