Martin & Co. are the worst estate agents I have ever dealt with. I thought that student letting agents could be bad even the worst student letting agents I dealt with were angelic by comparison. Martin & Co. make promises they have no intention of keeping and often outright lie simply to get you to go away for a bit. During the initial viewing we pointed out that the carpets were dirty (near grey when they are meant to be cream) and the kitchen tap was broken, these were promised to be fixed before moving in. When we moved in, neither had been addressed. After 2 months of repeatedly visiting and calling, the tap was fixed but (another month later) we were told the landlord would not clean the carpets mid tenancy. Every time any work is needing to be done, it has taken far longer than it should have. They have also lost a key to my apartment. It took Martin & Co over a month to admit this, after we asked why they were refusing to use it for managerial visits. Do not let any properties represented by this company. While some of their properties are nice, you will eventually need repair work carried out and they won't. This will at time frustrate you to the point that you will pay your own money for what they should be doing/done. I have been promised that I will be paid back but afterwards Martin & Co deny ever saying this. You will not be able to trust anything they tell you.