This company does nothing for its tenants ! I rented a property and had problems from day 1 - took them 2-3 weeks to get a response from the landlord ( they don't care who owns the properties ) without a boiler for 3 weeks in January and they didn't even care ! Moved into the apartment and was told that a couple of things needed fixing I.e lock on the door and broken bath panel - 3 years later and continuous emails they still weren't fixed , the bed mattress was covered in blood ( this had to be thrown away and replaced ) then the owner of the flat downstairs came knocking about a leak on his ceiling due to a leak under the bath , I called a plumber as this was 7.30 at night and it needed sorting only to be later told that because I didn't call the landlord ( who by the way your not allowed to contact ) I would not get the fee refunded. When it comes to getting your deposit back - forget it ! They try every scam possible to take it claiming that a bath panel costs 85 pounds to cleaning costs being 200 pounds for a 2 bedroom flat - Martin and co then take money because of a discrepancy with deposit. Currently taking the landlord and Martin and co to a small claims court ( when I rang to complain about the deposit they didn't even care ) you have been warned. All my issues with this company will now be dealt with through the courts - absolute criminals