Martin & Co Nottingham City
Martin & Co Nottingham City
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1.00 /5
I have never known such incompetence and outright lies being told whilst trying to rent a flat through this agency. I was told a flat had "excessive amounts" of money spent on it when it hardly had anything done. I rejected the flat at the time of the handover as it was grubby with stains on the carpet, kitchen cupboard hanging off, window smashed and stained dirty walls. Now they will not refund me my fees or the rent advance and deposit, in total I've paid them £1460.00. I dealt with Jesseca Spencer who was handling the let but she hasn't even been to the property to check out its condition.Yet she was vouching for it blindly. When I asked to speak to the manager he wasn't available and when asked to meet at the flat this was deemed to be not "beneficial" and there was nobody available to meet me at the flat to discuss the issues. Customer service and taking responsibility is abysmal.
Contact details
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Address
Russell Place, 1, Talbot St, Nottingham, Nottinghamshire, NG1 5HJ, Midlands, UK, NG1
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We have been specialising in residential lettings, sales, and property management in Nottingham City and surrounding areas since 2003. The vibrant city of Nottingham is situated in the centre of England, offering all city centre amenities alongside beautiful countryside and Sherwood Forest, the home of Robin Hood. At Martin & Co Nottingham you're offered a dedicated point of contact and regular updates throughout the whole process, making your property journey as stress-free as possible. We have a wealth of properties available from one-bedroom flats and starter homes to large family houses - offering something for everyone. Whether you're looking to sell, rent or invest in a property in the Nottingham area or you would like a free valuation, please do get in touch with a member of our team who would be happy to help. For all property enquiries and to arrange a valuation please call Martin & Co Nottingham on: 0115 8533230
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