With the exception of Charlotte Hampton, whose professionalism was exemplary throughout the process, Newton Fallowell, Oakham were the worst estate agency we have ever had the misfortune to deal with! The draft brochure was full of blatantly obvious errors, for example: "the rear garden is laid mainly to lawn" - there is not a single blade of grass in it, as it comprises paving, gravel and raised beds containing shrubs and trees. This lead us to threaten to cancel the contract, however, we were persuaded to give Newton Fallowell another chance, which we did, admittedly the final version eventually more than met our expectation. With the exception of Charlotte Hampton's input the remainder of the process was, in our opinion, very badly mishandled throughout so much so that towards the end, we instructed Newton Fallowell not to have any further involvement. We would respectfully suggest that they consult their colleagues at Newton Fallowell's Spilsby, Lincolnshire office who we are sure would be more than willing to pass on a few tips that would probably prove to be useful to them. P.S. We had previously dealt with the Spilsby office, earlier this year, and we were extremely impressed by the whole of their team - we would recommend them without exception.