Unfortunately we rented a property from B&B. Once we left the property the estate agents held back our deposit. They did not thoroughly check the inventory checking in report against the check out report which resulted in us going to a dispute (the adjudicator mostly supported us. Some of the dispute amount was for items that we had complained about when we moved in and were never dealt with throughout the tenancy! They were also shown on the inventory as issues. To then charge us was unacceptable. 1. They tried to charge us a extortionate amount for cleaning even though the property was cleaned to a professional standard. 2. They quoted clauses that didn’t exist in the tenancy agreement to support their claims 3. They tried to charge us for the fire blanket which was attached to the wall! This caused us a lot of frustration and we ended up out of pocket. Terrible service!
Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED, UK, OX2
Website:
http://www.breckon.co.ukA multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus – you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach – values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.
Managing Director
Lettings Manager
Local Manager (West)
Senior Portfolio Manager
Portfolio Manager
Tenancy Manager
Local Manager- Headington
No awards information available
No awards information available