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Breckon & Breckon (Letting & Management)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Unfortunately we rented a property from B&B. Once we left the property the estate agents held back our deposit. They did not thoroughly check the inventory checking in report against the check out report which resulted in us going to a dispute (the adjudicator mostly supported us. Some of the dispute amount was for items that we had complained about when we moved in and were never dealt with throughout the tenancy! They were also shown on the inventory as issues. To then charge us was unacceptable. 1. They tried to charge us a extortionate amount for cleaning even though the property was cleaned to a professional standard. 2. They quoted clauses that didn’t exist in the tenancy agreement to support their claims 3. They tried to charge us for the fire blanket which was attached to the wall! This caused us a lot of frustration and we ended up out of pocket. Terrible service!

Reply from agent

Dear Gabrielle, We apologise for the issues that you have raised, and are sorry to receive your 1 * review. We would love the opportunity to discuss this further. Your feedback is invaluable to us, and I assure you we will review this further alongside your property manager, who dealt with your deposit return. Our goal is to rectify these concerns for future tenancies and provide service that meets the high standards we aspire to deliver. If you wish to discuss further, please contact our Operations Manager Louise on 01865 201111 Best regards, Louise

Contact details
Lettings Phone:

01865 201111

Lettings Email:

lettings@breckon.co.uk

Opening hours
Monday-Friday: 07:30 - 18:00 Saturday: 09:30 - 13:00 Sunday: 00:00 - 00:00
Address

Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED, UK, OX2

About

A multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus – you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach – values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.

Our team

Kathryn Wilson

Greg Barnes

Managing Director

Andrew Slatter

Jodie Smith

Louise Passfield

Debbie Gristwood

Phoebe Southgate

Lettings Manager

Hannah Webster

Rachel Grimsey

Becci Howlett

Ashleigh Swales

Local Manager (West)

Nick McKeown

Senior Portfolio Manager

Callum Hunt

Portfolio Manager

Lewis Jones

Richard Quigley

Tenancy Manager

Paige McCann

Local Manager- Headington

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure

No awards information available