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Martin & Co Oxford

A selection of reviews/testimonials by highest rating
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1.00 /5

Viewed a property to rent on Saturday, they managed to ‘squeeze’ us in for a viewing. Guy didn’t know how much the deposit was or the admin fees - said they’d email all the information on Tuesday when they get back after the bank holiday. Did they do this? No! Called 2 days later and the properties gone... signed for on the same day we viewed it. Obviously we would have signed there and then if he knew the numbers. Customer service is poor and phone manner is dismal.

Reply from agent

Charlotte, I am sorry that you feel our service was below the standard we aspire to deliver. The lettings negotiator who showed you the property should have been able to answer these straightforward questions. I apologise that he was poorly prepared. The rental property market in Oxford is busy and dynamic. As agent we are duty bound to put forward each offer received from tenants to the landlord, it is for the landlord to accept or reject offers. Many of our properties will be viewed multiple time a day, and offers received will each be communicated to the landlord. Unfortunately, sometimes there is advantage to be gained from being the first to offer. Bill Cooper, Director

Contact details
Sales Phone:

01865 812110

Sales Email:

oxford@martinco.com

Lettings Phone:

01865 812110

Lettings Email:

oxford@martinco.com

Opening hours

Unknown

Address

31 Woodins Way , Oxford, OX1 1HD, UK, OX1

We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla

No marketing information available

No marketing information available