Dear Helen, I completely understand and empathise with your comments. When renting a room in a shared house it is not always guaranteed that the other rooms in the property will be let to similar aged people or the same gender. Whilst I can understand your thoughts on the other tenant, we do not discriminate against people. We do carefully consider applicants who apply for properties and carry out substantial referencing on each person, as well as meeting tenants ourselves to carry out viewings and at no point did we have any reason to have concerns about the tenant you refer to. Regarding the accusation of molestation, your Google review is the first time this has been mentioned. We were made aware of a text message being sent which was deemed inappropriate by the recipient at which point we advised that tenant to block the number and report it to the police if they felt it necessary. Both the landlord and Martin & Co are unable to evict someone from a tenancy immediately, there are UK laws which prevent anyone from being able to do that without following the correct procedure, which was explained to you at the time. Every tenant has an early release option should they ever need it, this was also explained to you. I am disappointed to hear that your time renting this property affected your experience, we would welcome you to contact us directly to discuss your complaint further. Regards, Martin & Co