Martin & Co Oxford
Martin & Co Oxford
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1.00 /5
Unhelpful and neglectful. I rented a room in North Oxford through Martin & Co. When moving into the property, the room my landlord and I had signed a contract over was not yet available because the ceiling needed to be painted (something I was assured would be completed prior to the start of my tenancy)... Each week I was told I would be able to move into my contracted room at the end of that week - I stayed in a room half the size, living out of a suitcase for 5 weeks before I was finally able to move into the correct room, even having offered to paint the ceiling myself a number of times. Martin & Co did nothing apart from chase me for my full rent for this month while I was still waiting to move in to the correct room. I was since offered some compensation by the landlady who then did not pay it in full so I had to deduct the remaining balance from my rent payment for the next month and was again chased by the letting agent who did nothing to support their tenant while not receiving the room I had paid for. I have since moved out of the property 5 weeks ago and I am still waiting for my security deposit to be reimbursed because of a cleaning fee which was not agreed upon. Upon questioning the fee because I left the room in a pristine condition, it was suggested that the fee is justified because I am not being charged for the blinds which were broken since before I moved into the room. This suggestion has been later dropped, however the 3 week long email chain is ongoing and so is my wait for an explanation as to what cleaning was actually required and the wait for my deposit. I would strongly discourage anyone that is thinking of renting through Martin & Co from doing so. I am sure there must be alternative options where you are guaranteed to get the room you pay for and they won't hold your security deposit ransom over fictitious cleaning charges.
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Address
31 Woodins Way , Oxford, OX1 1HD, UK, OX1
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We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.
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