Went above & beyond to get the job done

Colin was acting for the sellers for a leasehold property on a managed 60+ estate which my elderly mother bought, There were 3 solicitors involved, 2 of which should rename themselves 'Procrastinate & Dawdle' and 'Jobsworth & Delay'! Thankfully Colin stepped in and emailed all interested parties in plain English to bash some heads together, cut through the jargon and get things moving, not once or twice but numerous times. He went above and beyond to keep things moving and to keep the chain from falling through which looked perilously close at times., meanwhile the estate agent we'd employed to sell our house did virtually nothing and if anything seemed to get an education in 'how to get the job done' by Northwoods. Every person I spoke to at Northwood were friendly and professional and I wouldn't hesitate to use them - or recommend them - in the future.