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ElliotLee

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
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1.00 /5
15.01.2016
beware this agents market same properties at two different prices - 3 Brewery Close

I recently went to view a property advertised by Elliot Lee in Wembley. The text messages & right move said £265,000 but on the day of open house the price was £280,000. The price cannot increase in a matter of 3 days. I applied for a mortgage and he valuation of the property came back as £250,000 which was £35,000 less than my offer of £285,000. I was advised by my mortgage valuation team and legal representative that Elliott lee had sold a flat in the same block for £245,700 a few weeks ago.

Reply from agent

Dear Mr Mehta, Thank you for taking the time to leave your review. We welcome all comments and use these to continually improve our customers experience. We would like to respond to your comments below firstly, by clarifying a few points. The advertised price was a guide price of £265,000 where it was made clear on the advertising that offers would be expected to be in excess of this figure. The brochures distributed on the day of viewing were to advise of the vendors expectation, which on this occasion was £280,000. This is something our buyers usually really appreciate as they frequently comment that they are left not knowing expectation by other agents. We only provide buyers with information we are given and we are guided by are Vendors requests. When your mortgage valuation was returned as £250,000 we highlighted our surprise at the level quoted. You yourself spoke to us at your surprise and even challenged the valuation through your lender. Two bedroom properties typically sell at £300,000+ in that area. The property you refer to having previously been sold was not in the same block but was in the same road. The sale was agreed back in the first half of 2015, had a very short lease with a quick sale needed so this cannot be used as a comparison. We too are disappointed that you were unable to complete on the property, however there are many reason a sale can fail and a down valuation is only one of them. We received several offers on the property in the same price range and I’m sure if you did not feel the property was worth it you wouldn’t have offered in the first instance. I am happy to discuss this further if you wish over a telephone conversation or a visit to our office. Best regards, James Burgess Director of Sales

Contact details

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Opening hours

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Address

319 Rayners Lane, Pinner, Middlesex, HA5 5EH, South East, UK, HA5

About

Website:

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Established in 2004 by two friends, Elliot Lamerton & Lee Pottle, the business has grown to become one of the most trusted local brands for all your property needs. If you find yourself in the boroughs of Harrow, Hillingdon, Brent or Ealing you will probably see one of our branded cars on the road or catch a glimpse of one of our many boards helping to market our clients properties. Unlike the big national chains we are proud to be local and given that every member of the team lives local and is part of the community we are dedicated to be the number one choice in every area we serve. Being a member of the NAEA, ARLA, NALS & TPO our clients benefit from the highest levels of customer service possible and the team continually strive to improve the standard of Estate Agency with an innovative, dedicated and transparent approach. Our core values are the foundation of our company and using our latest next levEL training centre each member of the team is on a journey of continued self improvement. We believe that training our staff through our next levEL training centre gives them the cutting edge and a focus on providing a high quality and consistent customer experience every day . Many of our clients are referred to us from previous customers and our continued objective is to work with clients throughout their lives, not just for a one off transaction. ElliotLee is far more than just an Estate Agency. With a complete range of services, not only sales & lettings but financial and mortgage advise, a panel of solicitors and legal partners as well as a trusted list of contractors you can be confident that whatever you need, we have got you covered. When the company started the partners had an abundance of enthusiasm, a vision for the future and were determined to change the face of estate agency. In the early days our portfolio was a handful of properties from friends and family and now the business has grown each year and is currently responsible for securing and completing on over 450 properties locally each year. Our unique approach is what truly sets us apart and unlike other agencies we invest a huge amount of time, effort and money to proactively drive interest in your properties. Our landlords enjoy huge benefits from working with us as they consistently keep up to date with current trends and legislation to help safeguard their investments. Our Landlords benefit from rental guarantees, insurances and legal cover, dedicated lettings, management and accounts departments meaning there is always a relevant staff member to assist. 2015 saw the launch of our Land & New Homes department which has gone from strength to strength with sites being acquired and sold all over the country. Successful developments have happened in Harrow, South Harrow, Harrow on the Hill, Rayners Lane, Greenford, Glasgow & Bicester to name a few. When not marketing our clients properties and helping people find new homes we work hard to play a very active part in our local communities. You can often find us sponsoring local events, supporting great causes and playing a very active part in the localities that we serve. This continues through our online activities and you can easily get to know us better from our facebook, twitter or instagram page. With plans for continued growth you can be confident that ElliotLee are here to stay and remain focused on being your number 1 choice.

Our team

James Burgess

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