Chloe has been a very efficient member of the Elliot Lee team and has always been very friendly.
Shelley has been a very efficient member of the Elliot Lee team and has always been very friendly and kept us up to date with the progress of the sale of our house. Everything has gone very smoothly up to exchange of contracts and we have every confidence that this will continue to the completion date. Shelley has worked very hard coordinating between the buyer and the solicitors involved. We would recommend Elliot Lee to anyone thinking of putting their house on the market..
As all Estate Agents nowadays use a outside referencing agency to vet all applicants the one used by Elliotlee is a nightmare and so unorganised. So much back and forth between us and not recieved information had my partner and I looking elsewhere with another Estate Agent.... But then Bekah O'Sullivan stepped in and turned an absolute nightmare into us getting our dream property! Bekah is not a sales agent, she never viewed the property and had never met either of us before but WOW did she go above and beyond her job role and duty! To put it quite frankly, without Bekah we would of cut our losses and gone elsewhere so a huge thank you to her doesn't seem enough but hopefully her bosses will see this and acknowledge it! So Bekah again thank you soooo very much for putting right such a mess. Leigh Kavanagh
I just wanted to say thank you to Shelley Tristram, the Case Progressor, on the probate sale of my mother's one bedroom flat. .It was expected to go through very quickly as there was no chain. However, due to problems with the lease it has taken six months to complete. Shelley worked tirelessly with all parties involved. I'm sure she was a big plus in ensuring everyone got what they wanted in the end. Her tenacity and patience to bring this sale to an end was amazing.. She managed to keep the buyers on board although patience was running out. Well done Shelley, who is based at Sudbury Court Drive..
Colin and team found a suitable tenant within a week. Very helpful and professional team.
Positives are 1. Set process and they go with this process 2. Explains things when you visit them at their office or phone 3. Professional interactions 4. Punctual 5. Courageous Areas of Improvements 1. Email response timelines are not great (rather I need call them up to get speedy answer) 2. To profile the tenant's background (if the tenant is moving for first time to UK) and advise them accordingly rather assuming they new all the basic things about renting and living in a new country. For Example,. you may consider providing inputs about Local council, How to pay council tax, utilities bills, schools (Rightmove.com provides this), near by places etc.. This will give more comfort for the first time to UK and improve collaboration.
Colin at Elliot Lee was very helpful in assisting me in renting s property. He provided an excellent service and was always available to deal with any queries or issues. He endured that the process went smoothly and quickly and we were able to move in as soon as possible.
Thanks James & Inesh
Unknown
Unknown
319 Rayners Lane, Pinner, Middlesex, HA5 5EH, South East, UK, HA5
Website:
UnknownEstablished in 2004 by two friends, Elliot Lamerton & Lee Pottle, the business has grown to become one of the most trusted local brands for all your property needs. If you find yourself in the boroughs of Harrow, Hillingdon, Brent or Ealing you will probably see one of our branded cars on the road or catch a glimpse of one of our many boards helping to market our clients properties. Unlike the big national chains we are proud to be local and given that every member of the team lives local and is part of the community we are dedicated to be the number one choice in every area we serve. Being a member of the NAEA, ARLA, NALS & TPO our clients benefit from the highest levels of customer service possible and the team continually strive to improve the standard of Estate Agency with an innovative, dedicated and transparent approach. Our core values are the foundation of our company and using our latest next levEL training centre each member of the team is on a journey of continued self improvement. We believe that training our staff through our next levEL training centre gives them the cutting edge and a focus on providing a high quality and consistent customer experience every day . Many of our clients are referred to us from previous customers and our continued objective is to work with clients throughout their lives, not just for a one off transaction. ElliotLee is far more than just an Estate Agency. With a complete range of services, not only sales & lettings but financial and mortgage advise, a panel of solicitors and legal partners as well as a trusted list of contractors you can be confident that whatever you need, we have got you covered. When the company started the partners had an abundance of enthusiasm, a vision for the future and were determined to change the face of estate agency. In the early days our portfolio was a handful of properties from friends and family and now the business has grown each year and is currently responsible for securing and completing on over 450 properties locally each year. Our unique approach is what truly sets us apart and unlike other agencies we invest a huge amount of time, effort and money to proactively drive interest in your properties. Our landlords enjoy huge benefits from working with us as they consistently keep up to date with current trends and legislation to help safeguard their investments. Our Landlords benefit from rental guarantees, insurances and legal cover, dedicated lettings, management and accounts departments meaning there is always a relevant staff member to assist. 2015 saw the launch of our Land & New Homes department which has gone from strength to strength with sites being acquired and sold all over the country. Successful developments have happened in Harrow, South Harrow, Harrow on the Hill, Rayners Lane, Greenford, Glasgow & Bicester to name a few. When not marketing our clients properties and helping people find new homes we work hard to play a very active part in our local communities. You can often find us sponsoring local events, supporting great causes and playing a very active part in the localities that we serve. This continues through our online activities and you can easily get to know us better from our facebook, twitter or instagram page. With plans for continued growth you can be confident that ElliotLee are here to stay and remain focused on being your number 1 choice.
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