Dear Abdul, I'm sorry that you have evidently had a disappointing experience with us. I have asked my team to trawl through our database of applicants, tenants and landlords so that we can engage directly with you. We have unfortunately been unable to identify a single individual matching your name and with no written review it has been impossible to investigate and provide any form of meaningful response as we would hope to. Perhaps you can reach-out to us so that we can discuss your experiences and in doing so, allow us to improve our services for those that follow you. Kind Regards, Chris