Dear Mike, We have no record of you on our property management software system as a client or applicant of ours. Furthermore, I note that your Google account has produced 416 reviews for various businesses around Europe within the hour. I suspect therefore that there may be some automated-spam element to your account which is in violation of Google's policy. I have reported this as such. If however, you are an actual human being, a client of ours and your review is genuine, I would encourage you to call us on 01752 255 255 or email me at chris.whitaker@martinco.com so that we can investigate your concerns. We can then do all within our power to resolve whatever issue there may be to your satisfaction. Kind Regards, Chris Whitaker Managing Director