Dear Rene, Thank you so much for your fantastic review of Martin & Co Plymouth Lettings and Estate Agents and especially for highlighting Michael Cowell's exceptional service! We're thrilled to hear that you had such a positive experience during your search for a new home. It's incredibly rewarding to hear that Michael went above and beyond to make you feel comfortable and informed throughout the process. His thoughtful approach by showing you the property thoroughly, offering you privacy to explore, and explaining the application process clearly demonstrates his dedication to customer satisfaction. We appreciate you mentioning his frequent communication and responsiveness during the reference checks and finalization. Knowing that he ensured a smooth and efficient process is truly valuable to us. Your praise for Michael and Martin & Co Plymouth Lettings & Estate Agents means a lot to us. We strive to provide our clients with an exceptional experience at every step, and your kind words confirm that we're on the right track. We are happy to hear that you're looking forward to renting with us and sharing your positive experience with others. We are committed to maintaining the same level of service throughout your tenancy and are here to support you in any way we can. Thank you again for choosing Martin & Co Plymouth Lettings & Estate Agents and for your wonderful feedback. We wish you all the best in your new home! Many Thanks Abigail Lamerton Business Generation Manager