Dear James, Thank you for taking the time to review the service that you have received from Martin & Co - Executive Lets. I have highlighted your thanks to Martha who processed your application and she is really chuffed that you have taken the time to feedback. We appreciate that our tenancy application procedure is extremely thorough and can take some time to navigate. We are fiercely proud of our reputation as the highest quality lettings agent and estate agent in Plymouth. Please don't hesitate to give your property manager a call to discuss any in-tenancy issues that you may require assistance with. Kind Regards, Chris