Let me start by saying my journey to letting our house was far from straightforward, however this is nothing to do with Louise and the team from Martin and Co! Louise worked really hard with difficult circumstances to get us into our lovely home. Emails, calls and messages were always promptly answered, Louise kept us informed and worked faultlessly to make the best possible solution for us and our landlord.
A very polite and proffesional agency. Mark Evered who manages our property has been very prompt in addressing maintenance issues. We reported a faulty boiler and that day a plumber called Danny Yearling was over to have a look. Within half a week we were furnished with a new boiler. Danny and his colleague worked very hard and even took the time to show us how to use the boiler properly and has done a brilliant job. I couldn't fault their work, I'm very impressed.
Martha has been my property manager over the past several months, having picked it off of a previous colleague. Martha has been a pleasure to liaise with. Proactive, diligent and always provides a prompt response to any issues as and when they arise. I hope to continue to work with Martha for the duration of my tenancy. I would highly recommend both her and Martin and Co :)
Martin & Co (Emily) are currently representing me and my elderly father during the sale of his property in Plymouth. Martin & Co were the obvious choice based on a visit from Tom earlier in the year where he explained the whole process to us. He was extremely professional, friendly and considerate to our particular needs. I have spoken to a number of the staff and cannot fault any of them. We were assigned Emily as our main point of contact and she has been wonderful. She hit it off with my father when they first met and was always happy to stay and chat with him over a cuppa, which he really appreciated. Since he has moved out of the property (and away from the area) Emily has kept us up to date with regular calls. She even looks in on the property for us when there ar no viewings to make sure all is ok. We have recently had a leak and Emily has provided us with photos of the problem and has also arranged for local tradesman to gain access to diagnose the fault and quote for repairs. Nothing is too much trouble and we are extremely grateful for Emily's help with everything.
Emily and Jonathan have been fantastic throughout the whole process, friendly and calming. They were constantly chasing, prompt and informative with updates on a regular basis, And a very competitive and reasonable cost for the entire evolution. I would thoroughly recommend using them for selling your property!
Solmaz, Thank you for taking the time to post your thoughts. We are here to support you throughout your tenancy. Please don't hesitate to get in touch if you need our assistance at any time. Kind regards, Chris Whitaker (Managing Director)
Great ab Great staff easy to deal with and nothing much trouble. Thanks
Martha at Martin & Co goes above and beyond to solve your issue 👌🏽 …
Amazing customer service from all members of the Martin&Co team. Everyone that have dealt with at Martin&Co are very professional and friendly. I was really impressed with how efficient and informed the service is and look forward to continue working with them in the future. I highly recommend them whether you are interested in sales or lettings.
A big thank you to Martha, for her assistance, investigation skills and her clear and concise communication over the last week or so. She never left me out of the loop and kept me informed on a step by step basis regarding my enquiry. Thank you so much Martha, you are a credit to Martin & Co :-) I would also, somewhat belatedly, like to pass on my thanks, gratitude and appreciation to Emily, Tom and Jonathan who took care of me and guided me through the process of my property purchases. I would have got lost and buried in paperwork and procedures without their attentive guidance and would never have been able to complete at the start of the year without them. Thank you so much!!
27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4
Website:
http://martinco.comHere at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
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