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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We used martin & co after speaking to many different estate agents. Jonathan sold us the dream by showing as much passion to sell our property as we had, and with his swift response to taking pictures and signing a contract, we were on the market within a couple days which suited us as we went away for a week and had several viewings in the first week. Unfortunately we had a buyer who pulled out on our sale but Emily soon had another offer on the table within a couple weeks which meant we could still proceed with our purchase. Emily chased the solicitors and other parties regularly and kept the ball rolling which meant we completed in around 8 weeks which is good at Christmas time. Would highly recommend and I thank all at martin & co and wish you all the best in the future.

5.00 /5

We moved in to our very first rented Flat as a newly engaged couple with lots of nerves, questions and excitement. 14th December 2019. We had no idea about what we were doing having both lived at home with parents !!! I just wanted to say a massive thankyou to Martha she has been there since the absolute beginning with professionalism, patience and a joy to have as our lettings agent. Martha is always helpful and available to answer my emails and calls if we have any issues with regular proactive communication any difficult problems have been resolved quickly and efficiently. Nothing has been to much trouble. Martha has taken the most care and to help in the best way she can and with her determination we now have a house we can call our home. Martin & Co you are lucky to have such a valuable member of your team. 😊

Reply from agent

Naomi, Thank you so much for taking the time to write this review. We are incredibly fortunate to have such capable and thoroughly engaged members of the team - Martha shines amongst these. The quality of our staff is something we are extremely proud of and something that makes us stand-out as a lettings agent in Plymouth. Kind regards, Chris Whitaker (Managing Director)

5.00 /5

Ms. Martha Donovan has been an absolute "guidance angel". She has always been there to assist and provide guidance and advise as a new tenant. Efficient, so polite, courteous and Knowledgeable about her job. Thank you Martin and Co for having a great team of people! 👍 …

5.00 /5

Let me start by saying my journey to letting our house was far from straightforward, however this is nothing to do with Louise and the team from Martin and Co! Louise worked really hard with difficult circumstances to get us into our lovely home. Emails, calls and messages were always promptly answered, Louise kept us informed and worked faultlessly to make the best possible solution for us and our landlord.

Reply from agent

Ashley, We're grateful for your perseverance and patience. Lettings and Property Management is a three-way relationship between ourselves as the managing agent, you as the tenant and the landlord. The relationship requires all parties to be well-intentioned, mutually respectful and supportive of one another. Louise is really pleased that you have taken time to comment and feedback. Please don't hesitate to get back in touch as you require anything further from us. Kind Regards, Chris Whitaker (Managing Director)

5.00 /5

Martin & Co (Emily) are currently representing me and my elderly father during the sale of his property in Plymouth. Martin & Co were the obvious choice based on a visit from Tom earlier in the year where he explained the whole process to us. He was extremely professional, friendly and considerate to our particular needs. I have spoken to a number of the staff and cannot fault any of them. We were assigned Emily as our main point of contact and she has been wonderful. She hit it off with my father when they first met and was always happy to stay and chat with him over a cuppa, which he really appreciated. Since he has moved out of the property (and away from the area) Emily has kept us up to date with regular calls. She even looks in on the property for us when there ar no viewings to make sure all is ok. We have recently had a leak and Emily has provided us with photos of the problem and has also arranged for local tradesman to gain access to diagnose the fault and quote for repairs. Nothing is too much trouble and we are extremely grateful for Emily's help with everything.

5.00 /5

Janine was very helpful and professional at all stages in letting my house will definitely be recommending martins to my friends. thanks Diane Trerise

5.00 /5

I have used Martin & Co on my occasions . The company is very professional and a pleasure to work with . In particular I would recommend Gemma who is very client/customer focussed and knowledgeable.

5.00 /5

Louise was brilliant and on time to meet for my viewing. Ery friendly lady and easy to talk to. Thank you so much for a lovely choice of property. Its near on perfect 👌🏼 😊 …

5.00 /5

Emily held everything together for the sale of my property to go through. She always got back to me when messages were left and was very proactive throughout. Not sure I could have done it without you. Thank you 😊 …

Reply from agent

Dear Isabel, We're really pleased that you feel that you were well supported by Emily during your recent sale. Our role as an estate agent in Plymouth is to ensure that the sale progresses smoothly and we're really pleased that in this instance, everything went according to plan. Thank you so much for taking the time to feedback and please do not hesitate to get in touch in the future. Kind Regards, Chris Whitaker (Managing Director)

5.00 /5

A breath of fresh air and most highly recommended for sales and purchases; I only wish we had shifted from other Mutley plain Estate Agents earlier, and who each made a chaotic, bewildering and complete mess of simple tasks. Tom's careful analysis of the market and trends helped decide which of our properties to sell, which ones to let and which ones to keep at a turbulent time in the markets. We were also 'picky' about whom we would sell to, as we would retain freehold interest in the sales and AST landlord interests in the lets (We didn't take the letting service as proportionately too expensive). Emily and Jonathan both rose to the sales challenges extremely well, and sifted out buyers who did not fit. No easy task, but neatly and courteously done, with Emily truly excellent at chasing up through some strangely difficult buyers' solicitors buyer procrastination. Jonathan's enthusiasm was infectious and his professionalism and courtesy in customer care was exemplary (and a pleasure, too). Overall a thoroughly pleasant and decent office, earning high praise and to whom we shall return in the Spring for the next couple of properties to go on the market. We have bought and sold a large number of properties over the years, in various towns, but Martin & Co's performance exceeded them all by a wide margin.

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available