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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Communication is always brilliant! Especially Sarah who is always at the end of the phone or an email if I have any queries or concerns :) the transition between companies has been a smooth one!

Reply from agent

Sarah, Thank you for your feedback. I'm delighted that you've seen fit to provide this review and highlight the quality of the property management that you've received from Sarah. She absolutely deserves the plaudits and can always be depended upon to work her socks off for our landlords and tenants. Kind Regards, Chris Whitaker

5.00 /5

My estate agent abi was very helpful and kept me up to date with what was going on, very happy with the service

Reply from agent

Siobhan, Thank you for your feedback on our lettings service and in particular on Abi. I really hope that you continue to feel that we are working hard to support you in managing and sorting out any issues that you may have at your property. Kind Regards, Chris

5.00 /5

As a landlord it is good to deal with a professional team such as Martin & Co for your property lettings. Nice people you can rely on are always worth sticking with.

Reply from agent

Andy - really grateful for you taking the time to review Martin & Co - Executive Lets.

5.00 /5

Martha, at Martin & Co, has been really helpful and efficient in dealing with our rental. She was professional as well as friendly. They appear to have a good team.

Reply from agent

Dear Andrew, I'm glad that you feel that we have a good team. We're certainly a team that is focused on delivering the very best that we can to our landlords, tenants, vendors and purchasers. We're really glad that this came through in our dealings with your property. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

5.00 /5

I cannot recommend Martin & co highly enough. With some tricky things to overcome during my sale they went beyond the call of duty to resolve the problems that I, due to location was unable to do, including sorting and supplying a brilliant builder. Also Clare lived up to the title of negotiator - often a gross exaggeration - in the very best sense of the word. I have rarely come across this level of service in estate agency - and I'm pretty certain it would be rare as hens' teeth on line.

Reply from agent

Dear Mrs Issitt, Thanks you for your patience during what was an extremely challenging sales transaction. I know that it was the highlight of Clare's week to hear that we had managed to get the sale through for you as I'm sure it was for you. Please don't hesitate to comeback to us if there is anything further that we can do to support in the future. Regards, Chris

5.00 /5

It has been our first time letting through an agency so we had a lot of questions and concerns but Louise was so helpful - nothing has been too much trouble from the moment she showed us around the property to confirming when we will pick up the keys and answering my many questions. So excited to move in now - thank you Martin & Co!

Reply from agent

Dear Jess, I'm really pleased that you have had such an efficient and friendly experience for your first time with a letting agent in Plymouth. We try our very hardest to support tenants and landlords in order to make the pre-tenancy and referencing process as smooth and painless as possible. Louise is really happy to receive such a chuck-up from you! We very much look forward to supporting you through your forthcoming tenancy. Kind Regards, Chris

5.00 /5
02.08.2018
Prompt polite and professional service.

Sarah and Renèe did an excellent job in the letting maintenance management and eventual sale of the rental property respectively. Have been with Executive Lets and then Martin and Co.. Thanks to both for your time and efforts.

5.00 /5
22.07.2018
Excellent service

Sarah Q has given us so much support and help during our year of renting, especially when dealing with tricky situations and giving amazing advise as we are currently moving out of the property. We are so grateful for her help and couldn't recommend her more. Thank you Sarah!!!

5.00 /5

Me and my partner have had a fantastic experience with Martin & Co Plymouth. Everything from first enquiries to viewing to paperwork and moving in to the property was handled so quickly and smoothly. Our property Manager Emma Greaves has been absolutely wonderful, she is always so helpful and always on hand to answer any questions or queries and any minor issues we have had have been resolved very quickly. I had my qualms about using agency after bad past experiences however Emma and the Martin & Co team have turned that around and I would highly recommend them to anyone looking for property to buy/rent or looking to let!

Reply from agent

Dear Emma, Thank you for taking the time to respond. I know that all of our lettings and property management team really appreciate the feedback. Being a property manager can be a thankless role at times, so I know that Emma is delighted to receive this review. Please don't hesitate to call us with any queries or issues that arise during the course of the tenancy. Kind Regards, Chris Whitaker

5.00 /5

After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm glad to say that the property management is running smoothly again, just like it was with Executive Lets. Sarah Quinton is my property manager. She is reliable, competent, helpful and enthusiastic too. This gives me every confidence in her. No problem seems too difficult for Sarah or her surrounding team, who have all kept their promises, be it returning a phone call or sending a document when requested. I have used Executive Lets to manage my properties for many years and I am glad that I stayed with them during the buy out of Executive Lets. I recommended Executive Lets to a couple of my friends, and they have also remained with Executive Lets throughout the changeover to Martin & Co. I am confident that Martin & Co will continue to offer a great service and I will continue to use them.

Reply from agent

Mrs Gutteridge, Thank you so much for your kind words. I know that Sarah enjoys developing enduring relationships with our landlord clients and supporting the management of their lettings portfolios. Your comments are testament to the often under-appreciated work that the property management team put-in on a daily basis. I am also glad that you have noticed the positive impact of the uplifted manpower that we have allocated to our locally based property management department.

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available