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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ll be collecting the keys to my new rental property this week and I can’t thank Martin &Co enough for making this such a positive experience. I’ve been incredibly well looked after by Louise, who has been amazing - very patient with my multiple emails and my various worries. Her communication has been excellent and she kept me up to date throughout the initial tenancy stuff so I’ve felt very well supported. It’s great to find a Lettings company that really seems to care about the tenants and I’d highly recommend them if you’re looking for a rental property.

Reply from agent

Dear Nikki, It is really pleasing to hear that the level of service that you have received has been of the standard that you expect and deserve. The way in which a business communicates with its customers tells you a lot about its ethos and approach to its clients. We try to ensure that all our staff communicate with our landlords and tenants as they would like us to do - there is no such thing as 'one size fits all'. Of course the hard works starts now... and I hope that you will find our property management team to be as supportive. Please do not hesitate to give us a call at any time with any issues that you may have with your property during your tenancy. Best Wishes, Chris

5.00 /5

Was looking for a short-term rental apartment in Plymouth. Contacted over 6 agents and arranged viewings. Martins were very efficient and professional, quick to follow up the viewing (not always the case with others). Have taken on the rental through them now and initial impressions were indeed accurate. Very simple and painless procedure, all signed in just over two weeks.

Reply from agent

David, We're delighted that you found the tenancy application and move-in process to be smooth and efficient and thank you for taking the time to feedback. Janine is thrilled that you're happy and settled. Please don't hesitate to contact us with any issues that should arise during your tenancy.

5.00 /5

We are landlords and have used Martin & Co / Executive Lets Tenant Finding Service for many years. Our recent experience resulted in yet another successful outcome with help from Louise our appointed negotiator. We can't fault the admin, viewings and the efficiency with which Louise kept us in the loop with progress. Martin & Co / Executive Lets provides a smooth trouble-free service, we get positive comments from our tenants and we highly recommend them as landlords.

Reply from agent

Dear Mrs Rundle-Jones, Thank you for your kind words and I'm glad that you remain pleased with the lettings service provided by both Executive Lets and Martin & Co (Plymouth). We continue to work hard to ensure that all our loyal and long-standing landlord clients continue to be catered for. We hope that your most recent tenancy progresses smoothly and look forward to supporting the next time that you need our assistance. Best Wishes, Chris

5.00 /5

I’ve been extremely impressed with everything that Martin and Co have done in managing my property. They are efficient, conscientious and do not sting me for hidden charges. Highly recommend them.

5.00 /5

Joshua - thank you for your rating.

5.00 /5

After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm glad to say that the property management is running smoothly again, just like it was with Executive Lets. Sarah Quinton is my property manager. She is reliable, competent, helpful and enthusiastic too. This gives me every confidence in her. No problem seems too difficult for Sarah or her surrounding team, who have all kept their promises, be it returning a phone call or sending a document when requested. I have used Executive Lets to manage my properties for many years and I am glad that I stayed with them during the buy out of Executive Lets. I recommended Executive Lets to a couple of my friends, and they have also remained with Executive Lets throughout the changeover to Martin & Co. I am confident that Martin & Co will continue to offer a great service and I will continue to use them.

Reply from agent

Mrs Gutteridge, Thank you so much for your kind words. I know that Sarah enjoys developing enduring relationships with our landlord clients and supporting the management of their lettings portfolios. Your comments are testament to the often under-appreciated work that the property management team put-in on a daily basis. I am also glad that you have noticed the positive impact of the uplifted manpower that we have allocated to our locally based property management department.

5.00 /5

I’ll be collecting the keys to my new rental property this week and I can’t thank Martin &Co enough for making this such a positive experience. I’ve been incredibly well looked after by Louise, who has been amazing - very patient with my multiple emails and my various worries. Her communication has been excellent and she kept me up to date throughout the initial tenancy stuff so I’ve felt very well supported. It’s great to find a Lettings company that really seems to care about the tenants and I’d highly recommend them if you’re looking for a rental property.

Reply from agent

Dear Nikki, It is really pleasing to hear that the level of service that you have received has been of the standard that you expect and deserve. The way in which a business communicates with its customers tells you a lot about its ethos and approach to its clients. We try to ensure that all our staff communicate with our landlords and tenants as they would like us to do - there is no such thing as 'one size fits all'. Of course the hard works starts now... and I hope that you will find our property management team to be as supportive. Please do not hesitate to give us a call at any time with any issues that you may have with your property during your tenancy. Best Wishes, Chris

5.00 /5

We were very pleased with the service that we had from Martin & Co. and particularly from Clare who was responsible in the main for dealing with our business. She kept us informed at all times and was able to organise a second round to maximise the sale price. All round, a professional outfit.

Reply from agent

Dear Mrs Hollick, Thank you so much for taking the time to provide this feedback. It was a real pleasure to act as your estate agent in the sale of your property and that we were able to extract the full potential in terms of the eventual sales price for the property. Kind Regards, Chris Whitaker

5.00 /5
06.03.2018
Professional Property Management

Chris and the team at Martin & Co Plymouth deliver a professional service, they are responsive, attentive and extremely polite, I was let down by an agency in Plymouth that appeared to have the right credentials,Martin & Co are professional and deliver the service that they advertise.

Reply from agent

Neil, Thank you for your feedback on our property management and lettings service. The team here work hard to support your landlord requirements. We appreciate that there are a large number of lettings agents in Plymouth to choose from and are grateful that you are happy with your selection. Kind Regards, Chris

5.00 /5

A very personable and professional team, quite the best estate agent I have used. They keep on top of chasing the sale, communicate regularly and are easy to deal with. Messages are dealt with quickly. Highly recommended, don't waste your money anywhere else.

Reply from agent

Karin, We're so pleased that we managed to get your property sale over the line despite some of the challenges that we faced along the way. I know that Clare felt particularly satisfied and relieved on completion day. Thank you for your patience and cooperation in allowing us to support you through the process.

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available