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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

The team at Martin and Co. have been very helpful over the last couple of years. Helping us to manage our property from overseas, the rental team have dealt with almost every situation with prompt expertise. When we decided to sell our place they were, again, proactive in getting the place on the market, if a little slow initially. Here, a special mention goes to Emily. Once she was on board, things started moving much more quickly. Excellent communication skills to ensure all parties were well informed and up to date on developments.

4.00 /5

The team at Martin and Co. have been very helpful over the last couple of years. Helping us to manage our property from overseas, the rental team have dealt with almost every situation with prompt expertise. When we decided to sell our place they were, again, proactive in getting the place on the market, if a little slow initially. Here, a special mention goes to Emily. Once she was on board, things started moving much more quickly. Excellent communication skills to ensure all parties were well informed and up to date on developments.

4.00 /5

Friendly and helpful staff helped with the stress of moving home. They were very quick in getting the house on the market too. Recommended! : )

4.00 /5

Great people - Mark is always helpful - all good.

4.00 /5

Happily rented for 2 years. Would recommend to friends. Some delay in maintenance issues but overall a good company to rent with.

Reply from agent

Sarah, Thank you for this. Your point regarding the delay in property maintenance is noted and I know that Emma has spoken to you regarding this matter. Hopefully we can work towards that 5th star over the course of the remainder of your tenancy. Regards, Chris Whitaker

4.00 /5

I have been with this letting agency for a number of years and have received good service , with questions answered in a timely and friendly manner by my property agent, Emma Greaves. I have had cause to complain about the company, the Executive Letts, when there was a mix up over energy supplier when the tennant downstairs left ,which took months to sort out, but apart from that Martin and Co. are an extreemly professional agency. The 3 monthly inspections are undertaken in a friendly manner, with any 'problems ' being highlighted and followed up, along with photographic evidence.

Reply from agent

Dear Christine, Thank you for your comments on Emma's service as part of our Property Management team. I'm also glad that you have found our responses to be both friendly and timely. In the past 12 months we have employed additional staff within the lettings agency business and I'm glad that you have noticed the improvements in service as a result. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

4.00 /5
25.09.2017
Fast responses. No hassle.

Very easy process from start to end. Quick to respond. Quick to sort out any issues. Inspections handled smoothly. Good property management and liaison with landlord. My only critique would be tenant notes should be clearer on system for the different departments within to access, or this should be something they should do. We had cats and made a note everytime that inspections could be done only on Wednesdays or Thursday's - had this been on our file, we wouldn't have had to keep rescheduling. Only minor.

4.00 /5
17.08.2017
Agent

I thought Gemma was very polite, Professional & informative. Also quick to respond to Q & A asked. I would recommend her and use her services again in the future.

4.00 /5
27.11.2016
Good quality service

A courteous and helpful company. When a problem presents they act quickly and see it through. Knowledgeable and committed. I found a delightful flat and delightful Estate Agents.

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available