Belvoir are a property company that should be stayed away from. Though not all bad, the cons tend to heavily outweigh the pros. I imagine everyone's experience will be slightly different with respect to renting as it's largely landlord driven but as a mediator/property management company with respect to their lettings side of things...these guys are not the one. - Slow to act when its not in their interest: The property I rented from Belvoir had a slow draining toilet. It took them and their "maintenance guys" almost 3 months to get the issue fixed, resulting in my flatmate and I having to use a bucket to fill the cistern ourselves in that time for something that should be considered urgent. Another example of this would be attempting to find a replacement roommate, one of which gave up and went to find a new place as Belvoir were too slow moving and uncommunicative. - Communication: If you can get a hold of Belvoirs by phone, or if *they* want something from you, they're pretty reactive, otherwise don't expect to get that call back or email they promise you when you're trying to communicate with them. If you choose to go with them just be persistent and keep calling if you need something because nothing will get done otherwise unless it's on their terms. - Indecent practice: They take an inordinate amount of a deposit for minor things, splitting things into sub-charges for items that should be amalgamated i.e. one charge for cleaning an apartment (which was clean sans signs of being lived in), and another charge for cleaning the furniture as it was what..dusty? Come on. £220 and £100 respectively btw., or charging for removal of items that were never actually removed. This ties in well with communication as I'd asked about leaving some items days before leaving, told I would hear back asap, and was then charged for removing them as I couldn't take them with me. Had this been communicated like they said they would I'd take it to the tip myself instead of being charged a nonsensical £150 for a table that was never even actually removed. I also asked to be present for the inventory, didn't hear anything. Save your money, you're better off with private or a better company, of which there are several far better ones on Portsmouth.