This Belvoir branch in Portsmouth & Southsea were managing several of our flats but now they are managing NONE. They are INCOMPETENT and the WORST residential managing agents we have ever used in our 96 years of operating. Belvoir NEVER inspected our flats in several years. Belvoir withheld information. Belvoir breached the management agreement. Belvoir don’t care about the landlord or tenant, they just want their fee. We caught Belvoir NEGLECTING their management responsibilities and lying to both tenant and landlord. Belvoir are NOT RESPONSIVE to emails and phone calls and their front office is run by untrained inexperienced staff with limited knowledge in managing property such as Emma, Yvonne and Helen. The directors are not hands on in the business and they will not contact you when there is a problem. The strange thing is we used Belvoir to sell one of our flats earlier this year and we found Joseph and Spencer great to deal with, however their management department are complete shambles. Conclusion: Don't use them for lettings or management, only for selling based on our experience.NegativeResponsiveness, Quality, Professionalism