Due to not giving a 5star review I have just been refused the property!!! CHECK THE OTHER ONE STAR REVIEWS AS EVERYONE HAS THE SAME SET OF PROBLEMS Also it seemed very strange to be pushed multiple times to leave a 5 star review before any paperwork had actually been signed and this is reflected when you read the 5 star reviews as alot of them say they are in the process of moving, not actually moved into their properties. So the first property I tried to look at took nearly 2 weeks of constant emailing and messaging even me going into the office. When I finally did get a viewing nobody turned up when I called they said it had been cancelled and that I had actually never been booked in.they said they would call me back but never did. I should have avoided them then but I gave them the benefit of the doubt. They then offered me another viewing for a different property and told me on the phone that it was £500 a month after I had paid the holding deposit they then said it was £560 so it was over my budget by £45 month. I had told belvoir repeatedly at this point that I was going to be using a guarantor service rather than a person the while time I was told that was ok and not a problem how ever the insurance company they use (let allience) had contacted them months prior telling them they were not going to accepting that anymore. In the end they took the money that they shouldn't have even though they knew I wasn't going to able to use a guarantor company and now are claiming they never had the deposit and they didn't know it would fail even though they were told months ago by the insurance company that no guarantor companies were allowed to be used for the foreseeable future. They have knowledgeably made me become homeless due to this. I am having to open a legal despite with them in order to get something actually doneNegativeQuality, Professionalism, Value