Dear K G, we genuinely apologise that you felt compelled to leave an anonymous 1-star review. As an independent local business, we value all clients and do not set out to upset anyone. Unfortunately, you haven’t provided details of the incident or whether the review relates to a sales or rental enquiry. I have checked our systems and cannot find anyone registered on our system under K G. I would love the opportunity to change your opinion and for you to experience our multi-award-winning service, which has resulted in Normie selling the largest number of homes locally for 3 consecutive years. This is something the team have worked tirelessly to achieve, and for this reason, we want to understand fully where we went wrong. Please call me on 0161 773 7715 and ask for Josh, or email josh@normie.co.uk. I look forward to being able to assist you.