As a first time buyer it can be quite daunting as the process begins understanding all the different steps we need to take. Vicky has been very helpful in linking us up with a mortgage service and solicitor service via Manning Stainton which has taken the stress out of calling around for quotes. Vicky also provided us with the opportunity to have a ID check locallly and advised on the next steps in regard to buying the property. She has been friendly and informative throughout.PositiveResponsiveness, Professionalism