Charlotte Murrie, the sales negotiator, was very efficient all the way through our initial steps of buying our new property. She was so quick to contact the in house conveyancing team and the solicitors, who, in turn, were very quick in contacting us and sending us the documents we needed to start the buying process. Charlotte again kept us informed excellently almost on a daily basis, which impressed us very much. Also, Jessica did a great job in showing us round the property when we first viewed it.PositiveResponsiveness, Quality