At the beginning of the year we began looking at houses for sale with Thomas Morris. All was going well but we didn’t even know our budget, so they suggested their on site mortgage advisor Sarah. And how lucky were we! She was brilliant from the start. We had to take our 2 children with us to our first appointment and she could not have been more accommodating or understanding. Even going as far as downloading a game on her phone for my son when mine had died. It makes a nice change for children to feel welcome in these sorts of stressful ‘grown up’ environments. First appointment went great and she was so helpful and told us exactly what to expect and what to do next. This was great as we really didn’t have a clue! She worked to timescales brilliantly and found us the perfect offer very promptly. In fact we were shocked how quick it all progressed. Then unfortunately lock down began, again Sarah was very helpful and kept in contact when necessary. Once all had completed and we had moved in, Sarah once again said congratulations and checked in on us. Can’t fault her at all and we will be using her again when we re-mortgage we wouldn’t go else where. Thomas Morris were also brilliant and we had a fantastic service whenever we dealt with them.PositiveProfessionalism