Faced with an array of cheap online platforms, we were hesitant about paying a premium for a high street estate agent. But in reality, it wasn't a premium. We got so much more than we would have if we'd sold via an online platform. We had great service from Paul, Calvin and Fenella throughout the process. There was no hard sell by Paul, just a calm informed pitch that instilled confidence. I think that followed through in the way viewings were handled by Calvin. And Fenella steered the sale process with patience and reassurance, as a great interface between us and the buyers. All of this was particularly important to us as we were emigrating. We wouldn't have managed it without them.