I resided in a Reading apartment managed by Haslams from September 2020 to March 15, 2024. Claire initially served as my point of contact, followed by Simona in the final year. Both agents demonstrated exceptional support, knowledge, and responsiveness. My tenancy began during the challenging COVID period, marked by numerous restrictions. Throughout this time, Claire, who initially oversaw my tenancy, was outstanding in meeting all my requests promptly and professionally. Simona, who assisted in concluding my tenancy, provided equally commendable service. My experience with Haslams, particularly through the assistance of Claire and Simona, was highly positive, making my stay in Reading comfortable and secure. I extend my heartfelt thanks to Haslams, Claire, and Simona for their exceptional service.