An organisation intent on ripping it's tenants off. Having previously rented and my housemates (2) having previously rented on numerous occasions with no issues whatsoever on the checkout, Parkers seem intent on getting every last penny out of us. The checkout report most notably states on numerous occasions that 'plug sockets' require a 'light dusting' or furniture requires a 'light dusting'. This 'light dusting' is then followed by an email stating we should expect 100-120 pound taken off our deposit as they were sending 'professional cleaners' to the property. This is on top of 'compensation' and a ridiculous checkout fee of £159 altogether. What is even more laughable about this unreasonable charge is the fact the property was actually handed over to us when we checked in with pictures of cobwebs not removed, food stains on lightbulb covers on the ceiling in the kitchen , hallway covered in black scrape marks and a shower that was out of action for approximately 4 weeks, even more. The hallway which we actually improved by painting it ourselves and according to the checkout agent was in a much better condition than when we moved in. Allegedly the previous tenants also lost all our their deposit due to the state they left the property. I consider we are bearing the brunt of the standard of property handed over to us at the start. I have even failed to mention how I consider Parkers clearly knew the intention of our landlord in bringing what was meant to be a year long tenancy to an abrupt end after 6 months. From 3 people who all have professional jobs where common sense is needed to be exercised frequently, Parkers seem to be void of this approach and seem to punish tenants who have done nothing but look after and improve a property which in all honesty was not 85% ready at best when we moved in and I consider is now being handed over better than when we received it.
11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.