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Parkers Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Overall, the property is nice. It’s modern, in a good location and was clean and tidy when we moved in. The service from Parker’s is... debatable. Don’t get me wrong, there’s some really good employees there, Ruby and Damien just to mention a few. They’ve been very helpful over the first few days of our tenancy. However, there are also some employees who I can’t put into that category. I’m not going to mention any names, but I’m sure they know who they are. There’s been some rather strange experiences with Parker’s, one of the most questionable would be my most recent encounter with the lettings Director. My partner left a 3 star review on Google, 12 minutes later I got a call off the director asking me to talk to my partner to get her to reconsider her review. Just to point out, I’d recently had a very good dialogue with this director the day before, but for some strange reason he thought this call was a good idea. I find it wrong for many reasons, firstly he called me and not my partner, then there’s just the whole idea of asking someone to reconsider their review. Doesn’t that just defeat the point of them? Anyway, to cut a long story short, I spoke to the sales director shortly after who reassured me that I was not overthinking this and I was right to voice my concerns. He also managed to stop the 1 star review that was coming which turned into a 3. Not bad right? I just hope that this can all be put behind us and one day I can change this to a 4 or 5 star review!

Reply from agent

Thank you for taking the time to review our services, Thomas. We acknowledge your points raised and will use them to improve our service moving forwards. We hope you will enjoy your time in your new home.

Contact details
Sales Phone:

01189 575455

Lettings Phone:

01189 575455

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Our team

Reading Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
rightmove
Zoopla

No marketing information available

No awards information available

No marketing information available

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