Absolutely dreadful company

Absolutely dreadful company to rent with. I moved in to one of their properties with my partner last year and it wasn't exactly a fantastic standard... scuffs on the walls, chipped door frames, the cover for the extract fan came out and hit me on the head. However we were hopeful as we were told at the time of moving in that all the scuffs and marks had been noted in the inventory and would be repaired/cleaned. Fast forward to the day we move out and what do you know, in the year we were there no one came to repair or clean any of the issues that were initially raised. To make matters worse when we move out we were billed for some of these things. To be quite honest I feel like we've been ripped off and wonder if the money that has been taken off of us will ever be spent on the house or whether it will just continue to be an addition to line the landlord's pockets... absolute disgrace.