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Parkers Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Recently purchased through these guys and they've been great! Damien and Amy worked diligently to make sure everything progressed as it should. The communication was constant and consistent which took a lot of stress out of the equation (just what is needed when you're trying to move!). I also found then knowledgeable and honest, so much so that I'm now looking to let a property through them. These guys certainly buck the preconceptions many people may have about estate agents and I would thoroughly recommend them to anyone.

5.00 /5

I have dealing with Parkers (Market Place branch) for many years now and from day one they have treated me like a first class customer. They understand your needs and wants and provide a service that you want, not what they want to feed you like many other agencies. It seems that they really enjoy what they do and as such the key staff hardly change that often, so they get to know you and provide a friendlier service. Hands on heart, any time that I have been forced to deal with another agency, I have regretted it! As someone who has been dealing with properties for many years, I can honestly say it's really rare to come across an estate agent like these guys.

5.00 /5
13.03.2014
4.00 /5

New review: I have now moved into the flat and had to come back to edit my review from the initial 5stars. Although, the key collection process was smooth and the inside of the house was clean, the storage room in the flat is full of pre-packed boxes. There are also a few areas in the flat that need repair. I have complained about these issues and I am hoping they get cleared/fixed soon. Old review: I just applied for a rental property with Parkers and the entire process has been smooth and transparent. Callum was really helpful, responded on time and communicated clearly. The viewing also went well as the team was there on time and they were very professional. The referencing process has also been smooth thus far. I’m hoping that moving in and staying at the property will be as good as the onboarding process was. I will revisit this review then.

Reply from agent

Thank you for the five-star review, Damilola! Our goal is to provide five-star service from your first touchpoint with our team. We look forward to continuing to deliver the exceptional service you have received so far.

4.00 /5

Generally good experience as buyers with Parkers, communication could have been clearer at the early stages of our move, but overall a positive experience and Harry was constantly in touch at the final stages of the sale to give updates, and we felt he kept our interests in mind.

Reply from agent

Thank you for your review Ben and thank you for choosing Parkers to represent your home.

4.00 /5

Great, speedy communication and excellent service, from Mark, who helped me book my viewing on short notice, and Sam, who showed me around the apartment. Staff are friendly and very cooperative.

Reply from agent

We aim to deliver five-star service from our quick communications and actions to industry-lead insight. Thank you for the five-star review David!

4.00 /5

Thanks for your work, in the end house has been sold which was the target, but later than expected. My experience to sell our house with Parkers Reading, and in particular dealing with Harry has been a rollercoaster. A mix of bad luck, having had two times agreed offers and both pulling out of the process, and Harry and Co being more reactive than proactive with the sale and marketing. I felt had to keep asking for updates, how was the market, why we were not getting views, what else we could do to market it and to get interest, all the plan and initiatives came from me asking/ proposing to them, more than them calling me and telling the plan they had. Only after me pushing hard and mentioned I was thinking to leave to another agent and asking for an honest conversation with Harry, he and team found another round of potential buyers and one of them was the final one. If i can suggest something for Parkers to improve is: share with your client the actual weekly plan you have to market the house, and add something different each week, dont stick to same plan if you not getting offers over. That gives reassurance to the your customers as well as sell to sell house quicker.

Reply from agent

Thank you for the review V for the sale of your property where we generated multiple viewings and offers for your property including an accepted one during a big year of change across the sector. Sorry to read that you felt our communication was not at high enough level as we pride ourselves in giving timely communications on a weekly basis - which included the full use of our marketing toolkit and video team. If you would like to have a chat with the team, we would welcome the feedback and opportunity to chat through it all ~ 0118 957 5455

4.00 /5
Reply from agent

Thank you for the Akshay and thank you for choosing Parkers - we're glad to know you enjoyed working with us. Do let us know what we can do to turn this into a five-star review :)

4.00 /5

Overall, it was a good experience. Initial stages will be easy and smooth if you have the required documents. Referencing process was clear and comprehensive. Staff is very friendly and helpful in all the stages up until the moving in. Special mention to Ben and Ruby. However, not very satisfied with the maintenance process and certain moving in aspects.

Reply from agent

Thank you for the wonderful review! We believe in delivering the best customer service and to make your journey as smooth as possible. Thank you again for choosing Parkers.

Contact details
Sales Phone:

01189 575455

Lettings Phone:

01189 575455

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Our team

Reading Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
rightmove
Zoopla

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No awards information available

No marketing information available

No awards information available