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Martin & Co Rochdale and Bury

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Martin & Co Rochdale and Bury

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

I wouldn't even score 1 star tbh. Any issues I had with the property they took ages to sort out then tgreater me saying if I wasn't around when work me were there I'd be charged a fee. When I moved out I lost one of the keys so I told them and asked if they had a master key to pay for a key to be cut. They told me no so I had to pay £42 to be replaced. In the meantime I questioned this but my deposit was with the dps awaiting them to release my deposit. They didn't tell me but they had disputed this which meant they charged me an extra £50 as they had disputed it. Lots of hidden charges I had to pay £60 to renew my contract then when I was asked do I want to renew 6 months or 12 so I said 6 the they said no I can't and asked me why I wanted only 6 months. Staff have attitudes. I would not recommend them unless you want to get ripped off!

review by Louise Senior

Reply from agent

Hi Louise, thank you for your review. You left the property in February 2017 and we were unaware of any issues or concerns at the time. Having investigated your points above we can confirm we did ask you to be in the property during works, or to provide access (failure to provide access for repairs does incur a fee as your landlord would have been charge as such by the contractor). We can also confirm your deposit was returned in full. However, you were charge £15 inc VAT for a lost post box key and £42 inc VAT for a lost door entry fob. All fees are set out at the outset in your terms of business and to use the £60 inc VAT contract renewal fee as an example, we advised you to go with a 12 month renewal as opposed to a 6 month renewal to save you money... We therefore disagree with your 1* review and would respectfully request you remove it. Should you wish to discuss further, please do not hesitate to contact the office. Best regards, Martin & Co

Contact details

Sales Phone:

01706 648277

Sales Email:

rochdale@martinco.com

Lettings Email:

rochdale@martinco.com

Opening hours

Monday-Friday: 09:30 - 17:30 Saturday: 09:00 - 13:00

Address

15b Cheetham Street, Rochdale, Greater Manchester, OL16 1DG, UK, OL16

About

Website:

https://www.rochdale.martinco.com

Martin & Co Rochdale have specialized in the sale and rental of residential property from our offices here at 15b Cheetham Street since February 2007, offering a wide selection of properties For Sale and To Rent in and around the Rochdale area. Our team at Martin & Co Rochdale, has built strong and loyal relationships with sellers, buyers, landlords and tenants alike. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times, alongside innovative marketing which includes interactive 360' virtual and video tours. A professional service and standards are important and so to that end Martin & Co are approved and regulated by the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), The Property Ombudsman (TPO) and Rochdale Metropolitan Borough Council (RMBC). At Martin & Co Rochdale we enjoy the constant reward of helping sellers, buyers and renters find their new homes, so please do get in touch with a member of our dedicated team. Martin & Co can also help secure your new mortgage, with the assistance of our specialist Mortgage advisors providing access to over 80 lenders from just one call. Landlords, we can Guarantee Your Rent! Why not get the ball rolling today with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Rochdale get you on the move.

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