If I could give this company MINUS 5 stars I would! We attempted to sell a bungalow through Martin & Co in September 2019 (well that was the initial date) and as of last week (3rd February 2020), the details were still incorrect or missing. We requested that floor plans were included, that the price stated was “in the region of” as opposed to “in excess of” and also that Martin and Co actually advertised the property on their own website (Rightmove for example included the advertisement)!!!. Despite numerous communications, none of these requests were completed and needless to say we have cancelled their services and moved to an alternative Agent. After 2 days our new Agent has fulfilled our requests, with no requirement for additional engagement or clarification. The whole performance was poor from start to finish and the most appalling customer service I have had the displeasure of experiencing. How on earth an Estate Agent can engage a client, initialise a sale (inclusive of signage at the property), yet not advertise this on their own website is beyond me? I add specific pertinence to the fact that this debacle continued for 6 months with multiple attempts to rectify with zero progress.