Robert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team highly enough. After having spent several months with two agents who we weren’t happy with and one in particular who didn’t communicate with us at all, they were a breath of fresh air. They sold our property swiftly with a good stream of realistic prospective buyers. From start to finish our experience with them has been a positive one. Robert’s communication has been excellent throughout - he’s professional and polite and we had every confidence in him. We have always been kept in the loop about our sale and been given feedback from viewings swiftly. Robert has always been reassuring and positive and seemed to have time to listen and help wherever he can. There must have been times when he had had enough of our phone calls and questions, but he never showed it, he is a true professional and a credit to the profession. In my opinion, their approach is simple, and so different from the rest. They are honest, hard working, pro-active agents who really care about their clients. Robert and his team assisted in everything we asked them to and a lot was outside of what we could have expected. Not only was the sale of our home easy because of Robert, he advised and helped in the purchase of our new home. I am writing this from the office in my new house and that is only possible because of the hard word Thomas Morris put in. I didn’t think we would end up feeling compelled to write a glowing review for an estate agents, but this is so well deserved for a very hard working team! Almost makes me want to sell up just to work with them again! Don't hesitate, go with Thomas MorrisPositiveResponsiveness, Quality, Professionalism, Value