Can't get through on the phone

A shocking experience from start to finish. The agency failed to book me for the initial property viewing, which I only discovered after I took the initiative to follow up myself—just before a planned three-hour drive. They were unresponsive again when I expressed interest in moving forward with the application, requiring yet another follow-up from me. Finally, they neglected to inform me that the landlord had chosen another applicant. Once more, I had to reach out, only to receive a dismissive three-second phone call with no explanation as to why my application was unsuccessful. This agency's lack of communication and accountability is unacceptable, and it’s clear they’re taking advantage of the housing shortage in this country. I wouldn't recommend them to anyone expecting even basic professionalism.

The worst people out there. Please stay away from renting from this people or get involved anyway. I am now waiting for my deposit for rent for almost one month. They are lazy and very rude closing the phone on clients if they are asked to do something to help. Landlord asked them to pay my deposit but they are failing to do so. 22 days now from when I left the rented property and money stil not returned.

Trying to sell our house has been a nightmare and when providing feedback they refused to listen.

I can’t agree with the reviews here. We have enquired about a property and submitted a form but had absolutely no response. If I was a homeowner I would probably use an agent that is more motivated to sell or let my house.

i would keep away from this company they say they would ring u back and never do hear from them wose one ive been toNegativeQuality, Value

i would keep away from this company they say they would ring u back and never do hear from them wose one ive been to

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

do not want to pay deposit back when the promised. they treat tenants like scum. no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.