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Lawrence Rand

A selection of reviews/testimonials by highest rating
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1.00 /5

Edited in response: I understand that buyers must be financially checked to ensure sales don’t fall through. However, at the time I was asked to provide all of my financial information, I had not yet made an offer on the property; I was interested in viewing it. I don’t believe it’s appropriate to divulge all of my financial information to you prior to even viewing the house. As mentioned, my mortgage provider could have confirmed that I had a Decision in Principle prior to viewing, and I could have provided my financial information along with my offer, if I decided to make one. My main issue was that when I explained this to the agent, I was asked if they could speak to my partner who they suggested would be better placed to discuss finances. I had not even mentioned having a partner. It felt heavily implied to me that the estate agent felt that, as a woman, I was not the right person to speak to about financial matters and that my male partner would be more knowledgeable about our finances. I highly doubt my male partner would have been asked the same question if he’d made the call. It is not good enough to say that being sexist wasn’t your intention, or that you’re sorry I “feel this way”. Asking to speak to a woman’s partner about financial matters - especially when her partner isn’t even part of the conversation - is misogynistic. I think the agent involved would benefit from unconscious bias training to avoid alienating half the population who, shockingly, are capable of earning money and buying property in the 21st century! I have spoken to many estate agents over the last few months, and none have been as misogynistic, condescending, and off-putting as Lawrence Rand.

Reply from agent

Dear Deborah Many thanks for your feedback, First of all I am sorry that you feel this way and will speak to the staff member involved. I can not comment on what the other estate agents work or act regarding their financial checks on buyers. At Lawrence Rand our goal is to make the moving experience as stress free as possible and when our clients sell their properties through Lawrence Rand we must ensure that buyers have the correct documentation to purchase. By doing this it ensures that both seller and buyer are in the best position which then reduces a transaction aborting, The mortgage market is changing everyday with bank pulling rates and changing products. We are doing this to protect you and the seller as our goal is to ensure people move. I am more than happy to have a chat on the phone regarding this or drop me a e-mail to peter@lawrence-rand.co.uk Kind regards Peter Lawrence Director

Contact details
Sales Phone:

01895 632211

Opening hours

Unknown

Address

106 Victoria Road, Ruislip, Middlesex, HA4 0AL, South East, UK, HA4

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Guild of Professional Estate Agents

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