Been with them 8 months, ended up with 13 visits so far, for different reasons. Took 7months to fix lights, Todays saga, our kitchen cupboards have fallen down, theyve sent someone to remove the cupboards but arent sending anyone to replace them until next tuesday, because they have a single contracter. They hang up on you, talk down to you and act like theyre doing you a favour letting you live there, despite the fact that you're paying £600+ rent per month. They are without a shadow of a doubt the worst estate agents ive ever been with. Additionally- in one of the previous responses to reviews, they said they always provide an inventory, we never got one,so i would query this.