We have been using Mackay to manage our rental property since we purchased it through their office three years ago and have been very happy with the service provided. The fee we pay is fantastic value for the peace of mind provided by having such a professional team look after our property and tenants. Knowing that the ever-changing rules and regulations are being addressed is very reassuring to me. Rent is usually paid to our bank account promptly and any issues with the property have been dealt with in a timely manner. Earlier this year our tenants gave notice, we wanted to use this as an opportunity to carry out some maintenance and update the property. The team at Mackay were so helpful giving advice on what would benefit the property most. They were able to recommend a tradesman and liaised with him to get the work completed whilst finding us new tenants. The property was only vacant for about three weeks as our lovely new tenants moved in as soon as the work was completed. I would be happy to recommend Mackay to other landlords.