Myself and my wife met with Tracey Couser from Mackay, and she was a delight to work with. Even before viewing the actual property, we were treated to relevant information about the neighbourhood, the town and the amenities around. She was also able to gauge our fears and questions and deal with them accordingly. I found her to be very professional, friendly, patient and keen to go above and beyond.PositiveResponsiveness, Quality, Professionalism, Value