Such a joy seeing this team at work. People that love what they do and are brilliant at it! Great service, great attention to detail
Trustworthy, easy, straightforward agents to help us manage our rental without unnecessary stress.
From my first engagement to the last, the Mackay team were fantastic - keeping me up to date and keeping both sets of lawyers on their toes. Highly recommended.
The team did a great job when selling our house. Special thanks to Michael who was amazing throughout the whole process and went the extra mile to help promote the property and achieve the best sale price.
We've met with Tracey from Mackay's at a couple of properties on our long search for our next home. The best agent we've viewed with in East Herts! She has made our experience really enjoyable, it's a pleasure to be shown around by Tracey, she really knows her stuff about each property, owner and area. She is also welcoming and accommodating of our baby who attends viewings with us, which makes a huge difference for us. In the nicest possible way -- we hope we see less of Tracey... when she finds us our dream home ;) I hope to update this review to say so one day soon.
Mackay and imparticularly Tracey were incredible. Tracey is probably one of the nicest and open people we have ever met and she went the extra mile to accommodate us. Very honest and really helped us come to our decision. After viewing so many other properties it became quite tiring and monotonous but after our viewing with Tracey, its no stretch to say that we left revitalised. It was a great experience and I would highly recommend Tracey and Mackay Property for any property purchase. Thank you.
Mackay went above and beyond to help us move. They took all my stresses away completely which I was hugely grateful for being pregnant at the time. They answered any questions I had and chased everything. THE best agents around. So friendly, personable and so genuine. Recommend to anyone wanting to buy or sell.
Really pleased with the service from Tracy at Mackays. We were looking to Purchase and had dealt with many agents over the 5 months. We found Tracey direct talking and kept communication flowing which we really appreciated. Dealing Mackays and Tracey was a breath of fresh air as we were losing faith with agents . We found our dream home via Mackays. Once our offer was accepted, we was put into a WhatsApp group which gave us direct contact with the whole team which is a great idea and keeping the customer service aftercare to us. Highly recommended.
From the first phone call to Mackay they had my attention, Tracey was polite, jovial and more importantly interested in my situation, it felt like someone wanted to help us sell our home and it wasn’t just another day in the office which I found when contacting some of the other agents. Tracey clearly loves what she does and it shows. From there we met Adam who completed our valuation, clearly new what he was doing and understood the market and talked to us about the best options and time to release are property to ensure the right buyers came along. The unique videos that showcase the property almost made us want to put an offer in. Since we have been dealing with Michael who is friendly, knowledgeable and again this isn’t just a job the team at mackays the passion they have for taking time and doing things right has been clear throughout the process, they all offer great advice, are not pushy and ensure you make the right decisions. Fabulous team, fabulous service, and proof that 1st impressions are key. We knew straight away that we wanted Tracey showing potential buyers around our home. Congrats Adam on assembling an exceptional team.
From the moment I viewed rental properties with Mackay (a few years ago) the lettings staff have always gone above and beyond to help me and I couldn't be more grateful. They are always very understanding if there are any issues, their communication is professional and informative and their responses are efficient and quite frankly unbelievably quick and effective! As someone who has rented for many years I am so impressed with this company and how they do business, I wouldn't want to rent from another agent again.
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25 Bell Street, Sawbridgeworth, Hertfordshire, CM21 9AR, South East, UK, CM21
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