The worst nightmare of my life! My experience so far with Streets ahead agency i do not wish it for my enemy. I recently rented a property from this agency for which on getting there there are many things faulty in the house, including toilet and oven and thorn carpet covered up with different colour different to the rest of the house. They kept insisting most of my complaint is cosmetics and that i agreed to take the house as seen,even though there was a present occupant at the house as at the time i viewed which makes what can be seen limited. it has taken the agency a whole week to fix only the toilet of which i have no access the whole week and they are insisting my money is still counting. everyone that appeared nice as at the time of house hunt/viewing have suddenly turn deaf ears and would not even reply or return my emails/calls. There approach if you ever have any issue to address is so unrofessional and they can be politely very rude to you giving unsafe and unprofessional advice. Once they have your money they dont care about you as a tenant or rendering good service. There seem to be a very bad culture of which some of the staff have built there attitude on. I will definitely not recommend. I am just starting with them and i am already stressed to the climax. I wish I never started with them in thefirst place.
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7 Ye Market, Selsdon Road, CR2 6PW, UK, CR2