Slow, inconsiderate and just don't care.

After been forced to move into a house that was not yet finished, fit properties has been an ever growing annoyance in our daily lives for almost a year. Where a competent letting agency would have had our problem sorted almost instantly, fit properties has dragged out our simple problem for almost a year; and 2 months after our tenancy has ended we are still no nearer to a conclusion. A he said she said situation showing the complete lack of communication between the landlord and letting agency resulted with us bearing the brunt of the fallout and receiving different contrasting sets of information from both parties, at one point we was told that they were no longer dealing with our problem and it was up to the landlord, essentially disregarding off one of their main duties as a letting agency. When fit properties require something from you, you can damn well make sure you will be receiving e-mails every day and the occasional phone call but when the tables have turned it is almost impossible to get a reply and once you do it is nothing but pointless words that get you nowhere. Fit properties is unprofessional, unorganised and quite simply show a complete lack of care in what they do, I will never use them again and I urge others not too unless you would like extra added stress for the foreseeable future.