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Martin & Co Sheffield

Martin & Co Sheffield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I rent an apartment almost one year, but it was a nightmare! First, before we moved in, we always could not find the agent; furthermore, they could not guarantee when we can move in after we paid the deposit! In addition, when we moved in, the room is not cleaned! We had to take photos and videos to them, but they said the room was cleaned and no one would come and clean! Second, we reported the repaired issues since January. However, when we move out in August, the issues are still there. In the meantime, we called and emailed them, they just said they could not find the landlord! But they could find the landlord's son who wanted raise the rent! Third, after we moved out more than 2 weeks, they still waited for landlord's response to release of my deposit. We have no choice, but email DPS about it. I will definitely not rent or buy any property from Martin & Co Sheffield Letting & Estate Agents! I will definitely not recommend to others!

review by LIN lin
Reply from agent

Hi Lin, thank you for your review. I am sorry that you feel this way. I can confirm that a previous colleague kept you up to date throughout the application process and we had your move in date confirmed once we knew when internal works were going to be completed. As you can appreciate, we would not move a tenant in whilst works are still outstanding. In relation to the maintenance works in question, we are unable to proceed with works without the landlords/owners authorisation especially if the quoted works are above the authorised spend limit we have in place. We advised you that we could not get in touch with the landlord and then we had heard from a relative of the landlord and was advised they were unwell. We work on behalf of the landlord and we have to act upon their instructions. Again, please accept our apologies for the delay in things. I can confirm the deposit was released back to you in full within 10 working days. Many thanks

Contact details
Sales Phone:

0114 2855225

Opening hours

Unknown

Address

51 Middlewood Road, Sheffield, South Yorkshire, S6 4GW, UK, S6

About

Website:

https://www.martinco.com/estate-agents-and-letting-agents/branch/sheffield

We specialise in residential lettings and sales, and offer a large number of managed properties in Sheffield – providing expert advice, guidance and support to our customers. Sheffield born and bred Deanna Sumner is Branch Manager at Martin & Co Sheffield and, along with her team, has built strong and loyal relationships with tenants, landlords and contractors alike. The Martin & Co Sheffield office is conveniently located on Middlewood Road with trams, bus stops and ample parking nearby. The expert team can advise on all areas of sales, lettings and property management, and together they ensure you receive a truly tailormade service to suit your individual needs. If you’re looking for a house to rent in Sheffield, or have a property for sale, please do get in touch with a member of our team who would be delighted to help. At Martin & Co Sheffield we enjoy the constant reward of finding people a property to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Sheffield get you on the move. Please note that all telephone calls made to and from our offices are recorded.

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